The Hollandshop24 team is on holiday from 27.12.22 - 03.01.2023.
This means that your orders will not be shipped during this time.
Our Click & Collect pick-up station will also not be open during this time. You can still reach our customer service until 23.12.22 12 noon.
You can of course place your order as usual during our company holidays. Your order will then be dispatched in chronological order from 03.01.2023.
If you have any questions or comments about your order or our products, please send us an e-mail to email@example.com with your details. We will answer the e-mail as soon as possible after our return.
FAQ about the company holidays
When is the last day of dispatch before the company holidays?
Our last shipping day for 'normal' orders is Friday 23.12.2022.
Our last shipping day for orders with frozen goods (DHL Express) is Wednesday, 21.12.22
Can I still order frozen goods on 21.12.22?
The Last Frozen Shipping day abrought is the 19.12.22
Orders for frozen goods must be placed by 10 am. Only then can we still schedule you for dispatch.
Can I still order during the company holidays?
Our online shop will of course remain available during the company holidays and you are welcome to continue placing your order. Please note that your order will only be dispatched after 03.01.2023 in chronological order of receipt. As soon as your order would be shipped, you will receive a shipping notification.
If you have any important questions regarding your order, please send us an e-mail. We will take care of your request as soon as possible.
You would like to cancel or change your order?
In this case, please send us an e-mail immediately with your order number and customer data. Please also include your request in the subject line. We will then check your order manually. We ask you for a little patience here.
Information about your parcel?
Is your parcel already on its way and would you like to receive further information about it? We would like to ask you to check your tracking number on the DHL website or to contact DHL directly.
We will be happy to help you with this on our return.
Click & Collect - ready for collection as of 03.01.2023
Click & Collect customers will be able to collect their order from our warehouse in Zeven from 03.01.2023.
Do you have another question?
In this case, too, we would like to ask you to contact us by e-mail. We will take care of all open questions immediately after our return.
Our e-mail address is: info (at) hollandshop24. de
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