Shipping Costs

General

The legal situation obliges us to show you the shipping costs immediately with the respective article. Of course we want to do justice to this legal situation. However, an exact indication of the shipping costs is not always possible for technical and organizational reasons. The shipping costs can change depending on the weight. If you order multiple items for one shipment and one weight class is not exceeded, you will pay only that weight class. Multiple items in one shipment minimize shipping costs per item.

The displayed shipping costs are therefore only a minimum (by post domestic normal), with which you must expect in any case, as if you only order this one item. Even if you order multiple items and the first weight class is not exceeded, you no longer pay for the shipping costs.

An exact calculation of shipping costs will be made when you complete your order and go to checkout. They will be shown in the summary depending on your selection.

You will receive your invoice directly from us by e-mail, the package is just a delivery note.
If, for technical or logistical reasons, a shipment takes place in several stages, we will, of course, charge the shipping costs only once.

Within Germany, you pay with us no island surcharge.

We ship to our shipping partner: DHL

Please note:
You will always receive an email from us when your order is shipped. We are not responsible for how long your order is traveling. You can track your package online at any time with a mailing number. If the delivery person does not meet you at the delivery address, you will be notified of the delivery attempt by a notification card and your parcel will be deposited in the parcel shop near you. If you do not pick up the parcel in the parcel shop (if you are not at home), the parcel will be automatically returned to us after 1 week. The costs for the return are borne by us, the costs for a renewed sending carry the buyer.

The exact shipping costs can be found in the following tables:

Important: Shipment of frozen products

In Germany you don't pay any shippingcosts when you spend more then € 59,-  (TK-orders are excluded)
TK-orders cost € 14,99 per shipment in germany.  We deliver TK goods only within Germany.

Shipping Cost in Germany:

Shipping Cost foreign countries:

Zone 1: France, Netherlands, Austria

Dear Customers,

Due to the new EU Packaging and Packaging Waste Regulation (PPWR), which will come into effect on August 12, 2026, additional legal requirements and obligations regarding packaging registration and extended producer responsibility will apply to shipments to European Union member states.

In order to fully and responsibly comply with these legal requirements, we have decided to temporarily suspend direct shipping to EU member states from August 12, 2026, where the required registrations have not yet been completed.

Unfortunately, the necessary registrations involve significant costs as well as ongoing obligations. Particularly for smaller sales volumes, these costs are unfortunately no longer economically justifiable in many countries in relation to our turnover there. For this reason, we are currently unable to continue shipping directly to all EU countries.

The good news: We have already applied for the required packaging registrations in the following countries:

• Italy
• Belgium
• Poland
• Sweden
• Czech Republic

As soon as the respective registrations have been completed, we will of course resume shipping to these countries.

We will continue to carefully assess in which other EU countries shipping will be economically viable and legally compliant under the new regulatory framework in the future.

We sincerely regret that we have to temporarily restrict our shipping services due to these new legal requirements. This decision was not an easy one for us to make. At the same time, we want to ensure that we comply with all applicable legal requirements and continue to provide you with reliable and professional service in the future.

We kindly ask for your understanding regarding this necessary adjustment and sincerely thank you for your patience, understanding, and continued loyalty.

Zone 2:
CH, LI, NO, VA, AD,GB

Zone 3:
USA, AE, CA, AR, AU, BH, BR, CL, CN, HK, IN, ID, JP, CO, KP, KR, MY, MX, NZ, PK, PE, PH, SA, SG, TW, ZA, TH, VE

Zone 4: Rest of the world
All countries and territories not assigned to zones 1, 2 or 3.

Note:

Please note that cross-border deliveries may result in other taxes (as in the case of an intra-Community acquisition) and / or duties in the form of fees that may be borne by you.

You too are responsible for allowing the goods to be imported at all, such as cheese or sausage to the USA or Australia.

If you have further questions about our shipping costs, feel free to contact us.